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Terms and Conditions That Protect Your Account

When you open an account with main55, you agree to our terms which cover how your account works, what happens when you deposit via DANA, OVO, GoPay or…

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What Our Terms Cover

main55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms set out the rules for opening and using your main55 account. They explain how we process payments through DANA, OVO, GoPay and QRIS, how we keep your login details secure, and what happens if you break a rule—like using a fake name or accessing

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the account from a restricted region. We also detail how long we keep your data, how we handle support requests, and your rights to close your account or request data about yourself. Everything depends on local law in your region; where local law permits, these terms
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apply. If any term conflicts with local rules where you are, the local rule wins.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Get Answers About Your Account Terms

Our support team can walk you through any part of these terms and help you understand what they mean for your account. Reach out whenever you have a question about how our policies work, what you can do with your wallet, or how we handle your information. We're here to make sure you know exactly where you stand.

Team online

Live Chat

Talk to a team member in the lobby or from your account settings. We respond during our support window to clarify terms, explain policy changes, and help you understand your rights.

Email Support

Send a message to our support inbox with your account details and your question about the terms. We'll reply within 48 hours with a clear explanation of how the policy affects your account.

Account Settings

Visit your account settings page to find links to the full terms, privacy policy, and a form to request a copy of your data or ask about account rules.

HOW WE PROTECT YOU

Security, Data and Your Rights Under Our Terms

Our terms are built around keeping your account safe and your information private. We use encryption on all login details, we never share your payment data with third parties, and we delete…

Data Encryption

All passwords and payment methods are encrypted the moment you enter them. We never store your full card or wallet number in our system—only tokenised references we use to process your next deposit or withdrawal.

Payment Privacy

When you deposit via DANA, OVO, GoPay or QRIS, your financial information stays between you and that payment provider. main55 receives only a confirmation that the transfer cleared, not your account details.

Data Retention

We keep account records for as long as your account is active and for the period required by local law after you close it. You can request deletion of non-essential data by contacting support anytime.

Withdrawal Verification

Every withdrawal request is checked against your account history and deposit method before we process it. This takes up to 24 hours and protects you from unauthorised transfers.

Account Closure

You can close your account whenever you want. We'll make sure any remaining balance is returned to your payment method, and you'll receive a confirmation email with the final account summary.

Data Access Requests

Under local law, you can ask for a copy of all the data we hold about you. Go to account settings, select 'Request My Data', and we'll send you a file within 30 days of your request.

Questions About Your Account Terms and Policies

Read answers to the most common questions players ask about how our terms work, what your responsibilities are, and how we handle disputes or policy changes. If you don't find your answer here, our support team is ready to help.

Using false information breaks our terms and means we can freeze your account and cancel any withdrawal requests. We verify names against your payment method during your first deposit, so mismatches are caught immediately. Always use your real name and details that match your DANA, OVO, GoPay or QRIS account.

No—our terms allow only one account per person. If we detect duplicate accounts using the same payment method, email or device, we'll close all of them and your funds will be returned to your deposit method within 48 hours.

It means that where local law permits, our full terms apply. If your country or region has rules that conflict with ours, the local rule takes priority. Our support team can tell you which terms apply where you are.

We keep essential records—like transaction history and payment confirmations—for the period required by local law, usually between 3 and 7 years. You can request deletion of non-essential data like your chat history immediately after closure.

If you believe a withdrawal was unauthorised or incorrect, contact support within 14 days of the transaction with your account details and the withdrawal ID. We'll investigate and respond within 10 business days. Disputes must come from the account holder or an authorised person.

We notify you by email at least 30 days before any significant change takes effect. If you don't agree with the change, you can close your account before the date it applies. If you keep your account open after the date, you're agreeing to the new terms.

No—your account data is never sold to third parties. We share payment information only with DANA, OVO, GoPay or QRIS to complete your transaction. Analytics and fraud-prevention tools may process anonymised data, but never your name, contact or payment details.

Terms and Conditions That Protect Your Account

Get Answers About Your Account Terms

Live Chat

Email Support

Account Settings

Security, Data and Your Rights Under Our Terms

Data Encryption

Payment Privacy

Data Retention

Withdrawal Verification

Account Closure

Data Access Requests

Questions About Your Account Terms and Policies

01 What happens if I use a fake name when I open my account?

02 Can I have more than one account?

03 What does 'depends on local law' mean in your terms?

04 How long do you keep my account data after I close my account?

05 Can I dispute a withdrawal that was processed?

06 What happens if main55 changes these terms?

07 Do you share my data with other companies or ad networks?

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